Refunds and returns are handled according to the specific terms agreed with the customer for the relevant product or transaction.
Because golf carts and specialized vehicles involve freight transport, custom options, and inspection upon arrival, customer satisfaction is our top priority. Every customer is provided a detailed sales agreement specifying delivery terms, inspection protocols, and order cancellation procedures prior to final invoicing.
Inspection and Acceptance
Upon delivery, the customer is invited to thoroughly inspect the vehicle alongside our transport agent. Any discrepancy or operational concern documented at delivery will be addressed immediately via warranty resolution, adjustment, or replacement according to agreement terms.
Cancellations and Enquiries
If you have questions regarding an existing quote, reservation deposit, or cancellation guidelines for your order, please contact our support team directly at sales@apexgolfcarts.com or call +1 (800) 555-4278.
